MetalWeb is an internet portal that integrates with your metals software and connects your customers, your service center, and your vendors – all from your own website. With MetalWeb, your customers can quickly access order and inventory information, check on account balances, make an online payment or retrieve copies of forms and certifications.
Information that would otherwise require a phone call to your service center can easily be accessed with a few keystrokes. Limiting phone calls not only saves your customers time, but also reduces time and cost in your own customer service department.
Creating a customer account is quick and simple. Once authorized, your customers will have access to pertinent information through MetalWeb imbedded in your own website. As you conduct business, information is updated immediately and is available for authorized customer access. There is no requirement to “upload” or “batch” the data. Authorized customers have access to information as quickly as your own support staff.
MetalWeb includes the ability to connect with vendors that have established a Vendor Managed Inventory program with you. Authorized vendors can review inventory data and adjust their program accordingly 24/7.
Let’s discuss how e-Commerce will help grow your business.
Email Shawne O’Connor at firstname.lastname@example.org or call (410) 682-6566.