EDI Consulting and Support Services

Support for the EDI Environment You Already Operate

Our consultants work with your existing translator, applications, communications, trading partners, and internal resources.

EDI Mapping and MaintenanceDevelop, modify, test, and support maps for ANSI X12, EDIFACT, XML, flat files, and customer-specific formats.

Trading Partner OnboardingReview implementation guides, configure partner requirements, coordinate testing, resolve discrepancies, and support production rollout.

Testing and CertificationConduct document, acknowledgment, communication, and end-to-end testing with customers, suppliers, carriers, and other trading partners.

Integration ProgrammingConnect the EDI translator with ERP applications, databases, files, APIs, and the internal processes that create and consume business documents.

EDI Project CoordinationCoordinate requirements, testing, schedules, issue resolution, and communication among your team, trading partners, ERP provider, and other participants.

Ongoing EDI SupportTroubleshoot failed transactions, maintain maps and integrations, respond to partner changes, and provide additional EDI capacity when needed.

We Can Step Into an Existing EDI Environment

Most companies contact Paragon after their EDI software and operating model have already been established. They may need a new trading partner added, an integration changed, a mapping problem corrected, or experienced help maintaining an environment whose original developer or administrator is no longer available.

We begin by understanding how documents move through the translator, communications layer, ERP application, and related business processes. Documentation is helpful, but incomplete documentation does not prevent us from tracing the flow and determining how the existing system works.

Our role can be limited to a defined project or continue as an ongoing extension of the customer’s EDI and IT resources. We work within the existing environment rather than requiring a platform replacement before we can help.

Keep EDI Working as Business Systems Change

An ERP implementation, upgrade, or replacement often changes file layouts, database structures, document timing, validation rules, and error-handling processes. The trading partner requirements may remain the same even though the internal application changes completely.

Paragon can manage the EDI portion of that transition, including revised integration programming, map changes, test data, acknowledgments, partner coordination, parallel testing, and production cutover support.

We also assist when a customer adds APIs, changes its VAN or communication protocol, introduces a warehouse or transportation system, or needs EDI data to support a new internal workflow.

The objective is to keep business documents moving correctly while the surrounding applications and infrastructure change.

Use EDI Expertise Where You Need It

Paragon can provide a defined project, time-and-materials assistance, ongoing support through a retainer, or additional capacity working alongside your internal team.

Defined Projects

Use Paragon for a specific onboarding, mapping, integration, migration, testing, or remediation project with clear objectives and deliverables.

Time and Materials

Engage experienced EDI resources for changing requirements, troubleshooting, or work that is best addressed as it is discovered.

Ongoing Support

Establish continuing access to Paragon for map maintenance, partner changes, issue resolution, and assistance when internal resources need additional capacity.

EDI Consulting Questions

Can you support the EDI translator we already use?

Yes. Most consulting engagements involve an established EDI environment. We work with the translator, maps, communications, integrations, and operating processes already in place.

Can you develop and maintain our EDI maps?

Yes. We develop, test, modify, and troubleshoot maps for ANSI X12, EDIFACT, XML, flat files, and trading partner-specific formats.

Can you handle communication with our trading partners?

Yes. We can coordinate requirements, testing, certification, scheduling, issue resolution, and production rollout directly with trading partners and their technical contacts.

Can you integrate EDI with our ERP or custom applications?

Yes. We provide the programming needed to extract outbound data, process inbound documents, update applications, manage acknowledgments, and connect EDI workflows with ERP and custom systems.

Do you offer ongoing support after a project is complete?

Yes. Ongoing support can include map maintenance, troubleshooting, partner changes, integration updates, and additional EDI capacity through the engagement model that best fits your needs.

EDI Consulting and Support Backed by 30+ Years of Experience